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Warranty Limitations

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  • Damage caused by transportation and handling, including scratches, dents, chips, and other damage to the finish of your product, unless such damage results from a defect in materials or workmanship and is reported within 48 hours of purchase.
  • The warranty does not cover the repair of any external accessories, installation & configuration of drivers, network & hardware optimizations, BIOS updates system/data recovery, cabling, or connection.
  • Product issues caused by the use of parts, peripherals, or software not recommended by KAIROS.
  • To any failure, to the extent that the failure is not a failure of the Product to perform in accordance with its specifications.
  • The warranty card is not completed properly at the time of purchase.
  • Any defects, damage, malfunction, or failure resulting from alterations, accident, misuse, abuse (viz., spurious/fake accessories, scratches on the screen, forcible attachment into USB port resulting in damage to pins, using liquids or non-recommended cleaners on screen or CD-Rom lenses, etc.), fire, liquid spillage, miss-adjustment of controls, use on an incorrect voltage, power surges, and dips, thunderstorm activity, acts of God, voltage supply problems, tampering or unauthorized repairs by any persons, use of defective or incompatible accessories, the operation of a computer virus of any kind, exposure to abnormally corrosive conditions, improper installation, repair or maintenance or entry by any insect, vermin or foreign object in the Product. Improper repair includes the use of parts not approved or specified by  KAIROS INTERNATIONAL.
  • Damage or missing items to any display, open box, discounted or refurbished product.
  • Damage or loss to program data from removable storage media.
  • The warranty will be void if the customer gets the product repaired from an unauthorized dealer/person.
  • The warranty doesn’t cover any compatibility and connectivity issues.
  • The warranty does not include freight charges.
  • Incidental or consequential damage caused by possible defects with this product.
  • Product damage caused by an insufficient power supply voltage, accidents, fires, floods, or natural disasters.
  • Failure of a product resulting from unauthorized modifications to the product.
  • Improper installation or failure to perform the necessary maintenance.


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